Digital sales toolkit

ServiceIQ
Showcase Workshop - iPad Sales Toolkit

ServiceIQ, faced significant challenges in managing and distributing content across its service sectors, including aviation, hospitality, retail, travel, tourism, and museums. The reliance on printed materials and a shared drive led to outdated resources being used in the field, resulting in inefficiencies and inaccuracies.

To address these issues, ServiceIQ adopted Showcase, a iPad based digital platform that allowed them to centralise and update their content in real-time. This transition not only reduced their print budget by 60–70% but also improved the effectiveness of their sales team by providing them with up-to-date and easily accessible materials.

My role was to project manage the scoping and development out of the Showcase with the Product & Design Team. Working with the sales team to move from paper based collateral to the digital Showcase platform.

Responsibilities:

• Scoping requirements for sales force to present material.

• Research solutions that would fit our budget, IT and user requirements.

• Selling in solution to Executive team.

• Assisting with project management and wire-frames ensure the solution fitted requirements.

Results:

• All Training Advisors now use Showcase and have applauded the ease of which they can present qualifications based on customers’ requirements.

• Increase in the speed at which new qualifications are released to market and old qualifications are removed from market offering.

• This has led to a dramatic decrease in printed material and costs by 60 - 70%.